Full Service Portfolio

Everything the arrival experience requires.

Signature Parking operates across healthcare and hospitality — two environments that demand different approaches but share one belief: the arrival experience is the first act of care. Every service we offer is built from that principle outward.

Healthcare

Compassionate arrival programs for hospitals and medical campuses.

A patient's first moments on your campus set the tone for their entire experience. Our healthcare services deliver hospitality-grade care within a healthcare environment — combining empathy, speed, and operational precision. HIPAA-aware. ADA-compliant. Signature University-trained before first shift.

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Hospitality

White-glove arrival for hotels and resorts.

Your brand is felt at the curb. We deliver the warm, professional welcome your guests expect — from white-glove valet to attentive bell service and beyond. Forbes-rated partner. Zero incidents, three years at our anchor luxury property.

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All Services

Every service. One standard.

Fully staffed. Fully managed. Fully accountable. We operate as an extension of your team — built around your environment, not templated from someone else's.

Healthcare Services
Healthcare

Valet Parking

Curbside Care™ valet trained for patient empathy, BEFAST stroke recognition, HIPAA awareness, and TEAM Alert protocols. Every attendant certified before first shift.

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Expanding Healthcare

Inpatient Transport

Safe, compassionate transport for patients moving within hospital campuses. Member escorts, STAXI management, and bariatric wheelchair assistance. Active diversification service.

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New Healthcare

Maternity Concierge

Dedicated arrival support for labor & delivery — calm, fast, and ready for the moment that doesn't wait. A differentiated service no national competitor offers at scale.

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Healthcare

Mobility Assistance

ADA-compliant mobility support from curb to care team. Wheelchair deployment, STAXI collection, walker assistance, and restocking across every entrance on a continuous schedule.

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Healthcare

Parking & Garage Management

Full garage operations — enforcement, wayfinding, utilization data, and revenue management. JAPA technology partnership available for real-time insights.

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Healthcare

Shuttle Programs

On-campus golf cart shuttles and off-site employee shuttle programs. 32,000+ members shuttled at Kaiser Modesto alone. GPS-tracked. Fleet safety certified.

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Healthcare

Traffic Control

Traffic flow management, construction routing, and congestion planning for complex campuses — especially during multi-phase build projects that reduce available parking.

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Healthcare

Patient Concierge & Wayfinding

First-impression management at the lobby. Clear, calm wayfinding directions. Every member guided, never left to navigate alone — from the curb to the care team.

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Hospitality Services
Hospitality

Valet Parking

White-glove valet from Signature University-trained attendants. Branded from pull-up to retrieval. The same standard, every arrival, every shift.

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Hospitality

Bell & Door Services

Luggage handling, door service, and guest support — integrated with valet as one seamless arrival experience. No gap between the curb and the lobby.

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Hospitality

Guest Shuttle Services

Guest transportation for resorts, event venues, and multi-building properties. GPS-tracked, schedule-optimized, brand-consistent drivers trained to the Signature standard.

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Hospitality

Parking & Garage Management

Full garage operations, enforcement, and revenue management. So your guests never circle and your team never fields a complaint that shouldn't have happened.

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Hospitality

Events & Revenue Optimization

Scalable staffing for weddings, conferences, and special events. Revenue-optimized programs that turn arrival into an amenity — and a margin driver.

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Not sure where to start?

Tell us about your facility. We'll tell you what fits.

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Both Verticals
Healthcare + Hospitality

Parking & Garage Management

The same operational discipline — different context. Hospital campuses and luxury properties both require efficient, well-managed parking infrastructure. Signature brings the same 20-point audit standard to both.

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Healthcare + Hospitality

Shuttle Programs

Whether it's a member getting from a parking garage to an MOB entrance or a resort guest going from the lobby to a restaurant, the Signature shuttle program delivers the same warm, safe, GPS-tracked service.

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What Every Service Shares

The standard that runs underneath every service.

Whether it's a valet greeting a patient at a Kaiser hospital or a bell team meeting a guest at a Forbes-rated resort — the same foundation applies. Not a slogan. An operating system.

01

Signature University — Certified Before First Shift

Every team member completes our proprietary training program before they work a single day at your facility. Healthcare-track includes BEFAST, TEAM Alert, HIPAA, ADA, and patient sensitivity. Hospitality-track includes the Hospitality Quotient, Drive-5 Arrival Standards, and guest-name recall protocols. Not borrowed labor. Certified professionals.

02

Drive-5 Arrival Standards — Every Arrival, Every Time

Five proprietary standards applied to every member or guest interaction on every shift. The mechanism that makes quality repeatable at scale — not dependent on who happens to be working that day. Published, trained, and audited.

03

20-Point Site Audit — Every 90 Days

Every active Signature site is audited against 20 operational, safety, and service standards every 90 days. Results feed directly into your Monthly Service Operations Review. The data backbone that separates a partnership from a vendor relationship.

04

Monthly Service Operations Reviews

Every month, Signature leadership meets with your team to review performance data, member or guest feedback, financial metrics, and improvement priorities. A strategic conversation, not an activity report — the signal that distinguishes a Signature partnership from every competitor.

200+ Facilities Served
15+ Years Operating
1M+ Arrivals Managed
0.002% Incident Rate
7 Kaiser NorCal Campuses
What Partners Say

Two industries. One standard.

“I have worked with other valet companies and you absolutely have a better product. The wheelchair collection is another big benefit to us.”

John Fannin, SSAO Kaiser Santa Rosa · Healthcare

“We have seen a steady decrease in parking complaints since Signature Parking arrived. We absolutely love your team!”

Krista Clapp, SSAO Kaiser Fremont · Healthcare

“Signature Parking is not merely a vendor; they are a strategic partner who embodies the spirit of collaboration and customer service. I recommend them without reservation.”

Anthony Suarez Diaz, SSAO Kaiser Vallejo · Healthcare

“Eric and Andy from the valet were truly wonderful. They were kind, professional, and made the entire experience feel easy and welcoming.”

TripAdvisor Guest Review Kimpton La Peer · Hospitality

“Joseph, Howard, and Andy were absolutely amazing with customer service and making sure our stay was memorable and enjoyable. Definitely recommend.”

TripAdvisor Guest Review Kimpton La Peer · Hospitality

“The positive feedback continues to pour in. Members are in love with the team and services you are providing.”

Shari Simens Kaiser Modesto · Healthcare
Let's talk about your facility.

Not sure which services fit your operation?

Most of our relationships start with a conversation — not a proposal. Tell us about your facility and we'll share how Signature has helped similar organizations find the right combination of services for their environment.

Or go deeper by vertical
HealthcareExplore Healthcare Solutions
HospitalityExplore Hospitality Solutions

Serving Greater Los Angeles · Bay Area · Pacific Northwest.
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